Behind the Kitchen Door: Promise and Denial in Boston’s Growing Restaurant Industry

Restaurant Opportunities Centers of Boston, Restaurant Opportunities Centers United, Boston Area Restaurant Industry Coalition



This report draws on 500 worker surveys, 21 structured interviews with restaurant workers, and 20 structured interviews with employers in Greater Boston, along with other industry and government data, to offer the most comprehensive analysis to date of working conditions in the Boston Area restaurant industry. This research demonstrates that the majority of Greater Boston restaurant industry jobs are low-road jobs, defined by low wages, few benefits, and dangerous and often unlawful workplace conditions.


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