Behind the Kitchen Door: The Promise of Opportunity in the San Francisco and Oakland Bay Area Restaurant Industry

Restaurant Opportunities Centers of the Bay Area, Restaurant Opportunities Centers United, Bay Area Restaurant Industry Coalition



This report draws on 525 worker surveys, 41 structured interviews with restaurant workers in the Bay Area, and 20 structured interviews with employers, along with other industry and government data. Through examining industry and government data alongside worker surveys and interviews, this study demonstrates that while the industry holds great prospects as a result of positive steps taken by legislators and high-road employers, many restaurant jobs in the Bay Area remain low-road jobs characterized by few benefits, low wages, and poor workplace conditions.


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