Technology and Disruption: Workers’ Predictions on the Future of Retail

Center for Popular Democracy, Fair Workweek Initiative, United for Respect


Surveying 1,100 retail workers employed across major employers and within key retail economies, we launched the first national opinion polling of the retail workforce. The survey aimed to understand their views on the future of work. This report offers insights from retail workers on the technologies currently used in their stores, as well as their own predictions on the opportunities and threats presented by technology.


Download the Report